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Compliance centre

Platform terms, rules, data compliance statements and reporting channels in one place. For a data business, compliance is an entry requirement — so we publish what we can.

Terms of Service

Scope of service, account management, data transactions and IP, payments and settlement, acceptable use and liability limits.
Read the framework →

Privacy Policy

How we collect, use, store and protect your information, and the rights you hold over it.
Read the framework →

Platform Rules

Behaviour standards for buyers, contributors and team leads; task and settlement rules; violations and appeals.
Read the framework →

Report an issue

A single entry point for infringement, content violations, data compliance concerns and service complaints, with response commitments.
Contact compliance →
Terms and policies are framework drafts pending legal review. Draft content is for review only and is not a binding agreement.

Data compliance tags

Every dataset and delivery batch carries compliance tags so buyers can judge usability up front.
TagMeaningImpact on purchase
Contains personal dataData contains information identifiable to a natural personConfirm license scope and de-identification method
De-identifiedFaces, plates and speech irreversibly processedUsable within the licensed scope
Cross-border eligibleNo restricted content; may be transferred per agreementWithout this tag, domestic use only by default
Contains sensitive contentHuman body or speech requiring human reviewEnters the moderation queue before delivery
Traceable provenanceCapture device, time, location and annotators retrievableSupports audit and re-licensing evidence
License scopeSingle / multi / time-boxed / exclusiveDetermines reuse across projects and term

Security measures

  • Encryption in transit (HTTPS) and at rest; least-privilege access control
  • Full operation logging and traceable watermarks on delivered files
  • Automated de-identification pipeline with raw and delivered assets stored separately
  • Data isolation and private delivery (no cross-border transfer) available for enterprise customers

Your data rights

You can exercise these rights at any time; we respond within statutory deadlines.
Access & correctionAccount settings / support ticket
DeletionSubmit a deletion request
Account closureRequest in account settings
Withdraw consentNotification preferences
Minor protectionNot collected; deleted if found
Submit a privacy request

Content moderation

Batches involving human bodies, speech or sensitive content enter a human review queue and cannot ship before clearance.
  • Automated detection plus human review
  • Violating batches are blocked and traced back to the responsible stage
  • Reports acknowledged within 24 hours; confirmed content removed immediately

Distribution compliance

Referral rules are validated automatically to prevent pyramid structures.
  • Maximum two tiers
  • No entry fees, franchise fees or deposits of any kind
  • Commissions derive only from real task output
  • Abusive promotion can be reported and ends the partnership